Support Options

Current Address
WOOD FREEMAN
2810 69th Ave W
Tacoma, WA 98466

 Voice Support - Available 9:00 AM to 4:00 PM PST
    (253) 564-5902
     Ask for customer Service or Technical Support
Technical Support phone calls may incur a charge for units not within limited warranty time or a valid service contract

Please have Ready:
CURRENT INSTALLATION & SERVICE MANUAL
Vessel Name, Model #
A Serial Number
Type of symptom you are having
A note Pad and Pencil

 E-Mail Support - Answered Daily as Received Monday - Friday to 5:00 PM PST
You will receive back manual or subsections, Pictures of units or service points

  Fax Support - Answered Once per Day (253) 565 2851
Be sure to include:
Hours your Fax machine will receive faxes
Your Fax Phone Number

 After Hours - Call (253) 564-5902 & wait for voicemail to answer